This Web-Site (hereinafter the « Website ») is published by Otto Doll GmbH - FANCY RINGS, a company incorporated in Germany, registered with Companies Registry under number DE144193246, having its registered office located at Abnobastraße 5, 75175 Pforzheim, Germany.
The Website is hosted by NYMOCOS Limited, (a limited liability company incorporated in the United Kingdom) with registered office located at 69 Great Hampton Street, Birmingham B18 6EW, United Kingdom.
Access to the Website and the use of its contents is subject to the conditions set out below. By accessing the Website, the visitor is deemed to have irrevocably accepted these terms and conditions of use and to have agreed to abide by them. If the visitor does not accept these terms, its only remedy is to discontinue use of the Website.
This Website and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, devices and links contained in it or linked to it (together « Content») are protected by copyrights, trademarks and other intellectual property rights owned by or licensed to, FANCY RINGS.
Anyone accessing this Website is entitled to view any part of it for private and personal use. However, Content must not be used or reproduced (in whole or in part) for any other purpose including, without limitation, on or in connection with any other Website or publication, or for direct commercial gain.
FANCY RINGS products are sold exclusively on the e-commerce section of the Website available solely within certain countries as further detailed on the Website. Contracts for the supply of goods or services formed through the Website are governed by separate terms and conditions of sale.
Any purchase outside of these points of sale is entirely at the purchaser‘s risk, in particular with regard to the authenticity of any such purchased items.
Subject to the terms below, FANCY RINGS takes steps to ensure that the information accessed via the Website is accurate and up-to-date but can give no guarantee or warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. FANCY RINGS reserves the right to correct the Website content at any time without prior notice and without liability.
FANCY RINGS cannot be held liable for:
- Any inaccuracy or omission in respect of the information or material provided on the Website by a third party
- Any inability to access the Website due to any third party act or action.
The visitor hereby acknowledges that access to the Website may be interrupted at any time by FANCY RINGS for maintenance, security, or any other technical reason. FANCY RINGS will not be liable if for any reason the Website is unavailable at any time or for any period.
Save for liability which FANCY RINGS cannot by law restrict or exclude, FANCY RINGS shall have no liability to visitors to the Website or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort, negligence or otherwise, even where FANCY RINGS has been advised of the possibility of the same whether resulting from access to the Website, inability to access the Website or any information or material directly or indirectly provided through the Website or otherwise. This does not affect any liability of FANCY RINGS for fraud or for death or personal injury arising from its negligence.
Each visitor to the Website may, at his/her option, provide FANCY RINGS with personal information, in order for FANCY RINGS to better understand visitors‘ expectations, and to provide information on FANCY RINGS products or services to visitors who have opted for receiving such information. If the visitor has notified FANCY RINGS that he/she does wish to receive any details of FANCY RINGS products or services, FANCY RINGS may contact the visitor by email, telephone or post to provide the visitor with details of FANCY RINGS products or services or any other information which FANCY RINGS believes may be of interest. The information may also be passed to other companies within the FANCY RINGS Group. The holding and using of information will be governed by the Data Protection Act 1998 and also by French law where this offers the visitor greater protection for his or her personal information.
In accordance with German Law “Bundesdatenschutzgesetz”, the visitor may ac- cess his/her personal information and modify or delete it. Each visitor may also refuse, at no cost, to be contacted by FANCY RINGS, in which case he/she will no longer receive details on FANCY RINGS products or services.
Visitors may exercise the above mentioned rights by sending mail or addressing any queries to : firstname.lastname@example.org.
Cookies may be stored on visitors‘ computers‘ hard drives at the time of their connection to the Website. Cookies are small data text files that are used by websites to simulate a continuous connection to that site en enhance the visitor‘s browsing experience, and will be necessary for visitors to complete their purchase session on e-commerce sections of the Website. Visitors may set their browser to disable cookies.
For Mozilla firefox: Go to „Tools „ then „Options“ menu. Click on the „Privacy“ setting. Select your preferred options on the „cookie“ menu.
For Microsoft Internet Explorer: Go to „Tools“ menu, then „Internet Options“. Click on „Confidentiality“. Select your preferred level of confidentiality.
For Opera: 1. Go to „Files“>“PreTerences“. 2. Privacy.
Security measures have been employed to ensure security and confidentiality of visitors‘ data. However, visitors acknowledge that FANCY RINGS does not control the transfer of data over telecommunication facilities including the Internet. Therefore, FANCY RINGS warns visitors against any potential risk involved by the use of the Internet in this respect.
Hypertext links to the Website (other than websites operated by FANCY RINGS) may only be included with prior written consent from FANCY RINGS, which may be withheld at any time. FANCY RINGS has no responsibility for the content of such pages.
FANCY RINGS hereby informs visitors that these general terms and conditions may be modified at any time. As soon as they are displayed online, each visitor who accesses the Website is deemed to have accepted these modifications without restriction. It is therefore the visitor‘s responsibility to read these terms and conditions prior to browsing the Website.
These terms and conditions are governed by German law save in relation to the provision and use of personal information. The German courts shall have sole jurisdiction over any claim related to or in connection with the use of this Website.
Die FANCY RINGS - Doll GmbH (nachfolgend „FANCY RINGS") vertreibt FANCY RINGS Artikel.
Im stetigen Bestreben, die Erwartungen ihrer Kunden noch besser zu erfüllen, hat FANCY RINGS den Verkauf der Artikel im Wege des telefonischen Verkaufes und über das von der Kooperationsgesellschaft von FANCY RINGS, die NYMOCOS Limited, 69 Great Hampton Street, Birmingham B18 6EW, Vereinigtes Königreich betriebene Internetangebot unter www.fancy-rings.net eingeführt.
Der in den AGB beschriebene telefonische bzw. Onlineverkauf steht ausschließlich Verbrauchern im Sinne des § 13 BGB offen, die auf eigene Rechung handeln (nachfolgend „Kunde").
These are the terms and conditions of sale („Conditions“) of FANCY RINGS - Doll GmbH whose registered office is Abnobastraße 5, 75175 Pforzheim, Deutschland (registered in Mannheim, Germany under the VAT number DE144193246). These terms will apply to all purchases of Goods when you order via the website (www.fancy-rings.net) (our ”Website”).
Please read this document carefully before placing your order. By placing an order by telephone through our Client Service team, you confirm your unconditional acceptance of these Conditions.
By accepting the Terms and Conditions when confirming your order, you confirm your unconditional acceptance of these Conditions. Please note that: We may change these Conditions from time to time. The latest version of these Conditions is available on our Website. These Conditions can be saved electronically or printed by all users of our Website. Whilst they remain posted on our Website, these Conditions will apply to all transactions carried out via our Website.
1.1 In these Conditions:
1.1.1 “Customer” means a person acting as a consumer who is purchasing goods outside the course of his or her business or trade;
1.1.2 ” you” means the Customer submitting an order for Goods;
1.1.3 „Goods“ means the Goods to be supplied under these conditions;
1.1.4 ”Party” means either you or us; „Parties“ means you and us;
1.1.5 ”Personalized Goods“ means Goods that are personalized for you.
1.1.6 ”Writing” means letter, fax or email.
1.2 The contract for supply of Goods („Contract“) will be formed when we accept your order. Acceptance of an order by us can only be made in Writing save where ordering Goods over the telephone. Once the Contract has been formed with you we will file it in paper copy for our records. All orders are subject to availability.
1.3 Orders may only be placed by Customers aged 18 and over.
1.4 In deciding whether to accept your order we may carry out a credit check and then will only accept your order if we are satisfied with the results of such a check. You confirm that you agree to us carrying out such a check.
1.5 These Conditions may only be changed in a document signed by one of our directors.
1.6 These Conditions and any matters referred to on our receipt form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.
1.7 Any omission or error in any sales literature, or in any advertisement whether in newspapers, magazines, on the Internet or otherwise or in any invoice or other document issued by us may be corrected by us without liability.
1.8 Clause headings are for convenience only and do not affect the interpretation of these conditions. Words in the singular include the plural and vice versa.
3. Information relating to goods
Information on the range of Goods sold via our telephone order service or via our Website is available, with product references, on our Website.
4.1 Orders by telephone
Orders can be placed in German with our Client Service team by calling telephone number + 49 (0) 7231 - 35 27 03.
4.2 Orders via our Website:
4.2.1 Orders can be placed through our Website www.fancy-rings.net. You will be responsible for paying any costs of connection to our Website.
4.2.2 Whilst we take reasonable care in ensuring that all material contained in our Website is accurate and up-to-date at the time it is posted, we cannot guarantee it. None of the material contained in our Website is to be relied upon as a statement or representation of fact. All images, illustrations and descriptions of the goods are for information only and you are advised to contact our Client Service team for further information about the goods.
4.2.3 Whilst we try to ensure that our Website is reliable and available at all times, the Internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not give any warranty for the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on our Website.
4.2.4 We will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use our Website, its content or any link to another website arising in contract, tort (including negligence) or otherwise, except in the case of death or personal injury caused by our negligence.
4.2.5 When placing an order for the first time, you will be required to open an account with us and complete certain required fields on an order form. All steps necessary for placing an order are detailed on our Website.
4.2.6 In the event prolonged inactivity causes your connection to our Website to fail, your selection of Goods may be lost. In such case, you will be required to re-enter your selection.
4.2.7 Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors. All information on our Website is an invitation to treat only and is not an offer or unilateral contract. Your order represents an offer by you to purchase the Goods. We will acknowledge receipt of your order without delay by sending a confirmation email. Please note however that such confirmation email does not constitute acceptance of your order.
4.2.8 The sale will only be binding on us once we have notified you that the order is accepted and the goods have been dispatched by us. This means that if Goods are shown on our Website but are not available or are incorrectly priced or otherwise incorrectly described, we shall not be obliged to sell you such Goods.
4.2.9 You will only be charged for Goods which have been dispatched to you.
4.2.10 You will be charged once you have submitted your order and it has been received by us. We will inform you by email once the Goods have been dispatched.
5.1 The price of the Goods you order will be shown on the Website before you confirm your order and will be confirmed on the written confirmation that you will receive when the Goods are delivered. All prices are inclusive of VAT and (except where otherwise stated on our Website) inclusive of delivery.
5.2 If an error is found in the price of Goods you have ordered, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the Goods.
6.1 You must pay for the Goods prior to their dispatch to you by credit card or bank transfer. The following credit cards are accepted: Visa, Mastercard, American Express.
6.2 Your credit card will be debited at the time that your order is placed. You must confirm to us the name which appears on the credit card to be debited, give the 16-digit card number and the expiry date as shown on the front of the card, as well as the security code on the reverse of the credit card. We undertake to keep this information strictly confidential.
6.3 In order to counter Internet fraud, payments through our Website will be managed online with the banking organisations concerned through the facilities offered by CardProcess GmbH, a third party based in Germany. This company will be responsible for holding and automated handling in a secure environment the information relating to each order, including bankcard details. We have also contracted with CardProcess GmbH to put in place a screening system to deter credit card fraud. As a result, your personal data (including name, email address, delivery details, telephone number, details of the order placed, credit card details) will be disclosed and used by CardProcess GmbH exclusively for the purposes of providing fraud screening services to us and to its own customers. We reserve the right to put in place additional/other payment security system(s) from time to time.
6.4 In the event that the sum due from you cannot be debited for whatever reason (including, without limitation, stopped payment, refusal by the issuer of the card), the sale will be cancelled immediately.
7.1 The Goods you order will be delivered during normal business hours once payment has been confirmed to the address which you give to us when you place your order. Delivery will be made by postal delivery or express courier. Deliveries can be made to over 220 countries around the world including PO Box addresses and ‘Packstations’.
7.2 If there is no one at the address given who is competent to accept delivery of the Goods, you will be asked to contact our courier service in order to arrange an alternative delivery date or a place to collect the Goods.
7.3 You may use our Gift Service to arrange for Goods to be delivered to a third party of your choice.
7.4 No delivery will take place unless payment for the Goods has been received. Every effort will be made to deliver the Goods as soon as possible after your order has been accepted. Any delivery date or time specified by us is a best estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. We will aim to deliver the Goods (other than Personalized Goods) within 30 days and Personalized Goods, within 8 weeks.
7.5 Please note that all packages containing Goods to be delivered to you will be weighed by us prior to their dispatch.
7.6 Ownership of the Goods and the risk for damage to the Goods passes to you upon delivery.
7.7 If, at the time of delivery, the packaging is damaged, you are required to open the package in the presence of the carrier in order to verify the condition of the Goods. In the event of damage to the Goods, you are advised to refuse the delivery and contact the Client Service team (see clause 11 below).
8. Limitation of liability
8.1 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the Contract for:
8.1.1 any losses which are not reasonably foreseeable by both Parties when the Contract is formed arising in connection with the supply of Goods and related services or their use by you;
8.1.2 any losses which are not caused by any breach by us;
8.1.3 business or trade losses.
8.2 Our entire liability in connection with the Contract will not exceed the purchase price of the Goods in question.
8.3 Nothing in this Contract means that our liability to you for death or personal injury resulting from our negligence or that of our employees, agents or sub-contractors is limited.
8.4 We shall repair or replace, free of charge any Goods damaged or lost in transit where delivery has been made by our carrier, provided that:
8.4.1 you give us written notification of such damage or loss within 24 hours of the delivery date in the case of damage and within 24 hours of the anticipated delivery date notified to you at the time you placed your order in the case of loss, in order that we may comply with our carrier‘s conditions of carriage;
8.4.2 you produce to us any receipt or other documents relating to the Goods in question together with (in the case of a claim for damage) the original packaging for the Goods.
9. Your right of cancellation
9.1. Except in the case of Personalized Goods, you have the right to cancel the Contract at any time up to the end of seven working days after you receive the Goods. A working day is any day other than weekends and bank or other public holidays
9.2 To exercise your right of cancellation before the Goods have been delivered to you, you must give written notice to us by hand or post to FANCY RINGS Customer Service, Abnobastraße 5, 75175 Pforzheim, Germany, or by email to contact_en@fancy-rings giving details of the Goods ordered and (where appropriate) their delivery.
9.3 If you exercise your right of cancellation after the Goods have been delivered to you, you will be responsible for returning the Goods to us as soon as possible and at your own cost in their original packaging, complete with any related accessories or instruction booklets, together with the duly completed Return Voucher and the original invoice, to the following address: FANCY RINGS Customer Service, Abnobastraße 5, 75175 Pforzheim, Germany. For your protection, we recommend that you use a recorded delivery service.
9.4. If you do not return the Goods as required under these Conditions, we will charge you a sum not exceeding the direct cost of recovering those Goods.
9.5 We will refund or re-credit you after we have received the returned Goods and at the latest within 30 days for any sum that has been paid by you or debited from your credit card for the Goods. Alternatively, we are happy to exchange the Goods you have ordered.
9.6 No refund will be offered for Goods that are returned by the Customer incomplete, damaged or soiled.
9.7 When using our Gift Service, the right to cancel the Contract under this clause can only be exercised by you and cannot in any circumstances be exercised by the recipient of the gift.
10. Exchange of goods
10.1 In addition to your legal rights, we operate an exchange policy for our customers in respect of items delivered (other than Personalized Goods), subject to the following conditions:
10.1.1 Within 30 days following the date of delivery, return the items in question, in their original packaging, complete with any related accessories or instruction booklets, together with the original invoice and the Return Voucher, to the following address: FANCY RINGS Customer Service, Abnobastraße 5, 75175 Pforzheim, Germany. It is your responsibility to obtain proof that the goods have been returned, by returning the items by registered post or by such other means which gives proof of date of postage and delivery. The cost of returning the goods shall be borne by you. No new delivery can take place until we have received the returned goods from you.
10.2 In the event that Goods are exchanged, the initial sale will be cancelled. The new transaction payment will be set off against the amount of the preceding sale. Any credit balance will be either re-credited directly to your bank account or a credit card or a credit note will be issued to you. Any additional payment will be debited directly from your credit card.
10.3. For Goods that are returned by the Customer incomplete, damaged or soiled, we will charge you a sum not exceeding the direct cost of recovering those Goods.
10.4 In the event that Goods are exchanged by post, the new sale will be subject to these Conditions.
11. Further information
For further information relating to these Conditions, or the Goods themselves, you should contact our Client Service team at email@example.com
12. Intellectual property rights
The „FANCY RINGS“ trade mark as well as all trade marks, whether they are figurative or not, and all other marks, illustrations, images, and logos which appear on our products, accessories or packaging, whether registered or not, are and remain the exclusive property of FANCY RINGS. Any reproduction, whether complete or partial, modification or use of these marks, illustrations, images and logos, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly prohibited, as in any combination or use in conjunction with any other mark, symbol, logo and more generally any distinctive sign intended to form a composite logo.
13. Delay or failure to perform
We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this is due to any cause beyond our reasonable control including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure of our supplier(s); failure by you to give us a correct delivery address or notify us of any change of address.
We will inform you of any such unforeseen event or of force majeure within seven days of its occurrence. Should this interruption continue beyond a period of two weeks, you will be entitled to cancel the order, and a refund will be made in accordance with clause 9 of these Conditions.
14. Use of your information
The holding and using of personal information provided to FANCY RINGS is governed by the Legal Notice posted on the Website. Please read this Legal Notice to understand how we use and protect the information that you provide to us. By placing an order on the Website, you consent to the collection, use and transfer of your information under the terms of the Legal Notice.
All comments, queries or requests relating to our use of your information are welcome and should be addressed to firstname.lastname@example.org.
15. Governing law
15.1 The Contract is governed by the laws of Germany and the German Courts shall have the exclusive jurisdiction to resolve any disputes arising out of or under it.
15.2 No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.
Please read the following policy to understand how we will treat your Personal Information.
1. Your Personal Information is important
We recognize that your privacy is very important and FANCY RINGS is committed to protect your privacy. We will not collect and use your Personal Information as set out below unless you provide your Personal Information to us voluntarily. We will also comply with the requirements of the German privacy legislation.
2. Children Privacy
We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. If you are under the age of 18, you should use the Site.
3. Collecting Your Personal Information
We request the Personal Information from you when you:
- register your Personal Information for the purpose of creating an account in our website or requesting for our Newsletters;
- participate in a promotion or other website feature;
- request a catalog;
- request to receive any marketing, promotional or other types of communications;
- purchase through our store;
- make enquiries or comments through our Customer Department.
4. Using Your Personal Information
- to improve our understanding of your interests, concerns and preferences
- to provide you with further information about our new products, events, changes to our website, service updates, special offers and promotions;
- to record statistical data for marketing analysis
- to communicate with you about your purchase, account information, or customer service needs; and/or
- to better respond to your customer service inquiries or provide you with a service which you have requested.
We may contact you at the email address which you provide to us for the purposes listed above.
If you would rather not receive these e-mails, simply follow the unsubscribe instructions on the e-mail that you have received or by email to email@example.com.
5. Sharing Your Personal Information
For the purposes mentioned above and for reporting purposes, your Personal Information may be shared with our group companies either in Germany or overseas for the purposes. Also, in order to operate the website or deliver a service, your Personal Information may also be shared with service providers, suppliers and other third parties or non-FANCY RINGS group companies either in Germany or overseas. We will provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your Personal Information. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for unauthorized purposes.
We may share your Personal Information with our legally affiliated entities. If FANCY RINGS is merged, or in the event of a transfer of our assets, Site or operations, FANCY RINGS may disclose or transfer your Personal Information in connection with such transaction.
FANCY RINGS may also disclose your Personal Information where we believe it necessary to implement our terms of service or to protect the rights, property or personal safety of another FANCY RINGS customer, any member of the public or FANCY RINGS.
Please note also that FANCY RINGS may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.
6. Accessing, Modifying or Deleting Your Personal Information
If you wish to access or modify your Personal Information from our database, please send your request by email to firstname.lastname@example.org or in writing to the attention of the Privacy Officer, Otto Doll GmbH - FANCY RINGS, Abnobastraße 5, 75175 Pforzheim, Germany. We will make reasonable efforts to service your request in a timely manner.
If you choose not to receive any newsletters or promotional or marketing correspondence etc. from us, please send your request by email to email@example.com or in writing to the attention of the Privacy Officer, Otto Doll GmbH - FANCY RINGS, Abnobastraße 5, 75175 Pforzheim, Germany. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. We will make reasonable efforts to service your request in a timely manner.
8. Protecting Your Personal Information
We will endeavor to take all reasonable steps to ensure your Personal Information is kept confidential and secure, and to take appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing are implemented.
For users of the Site, however, please note that due to the open nature of the Internet, we cannot guarantee that any of your Personal Information stored in our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the Site, you acknowledge that you understand and agree to assume these risks.
We will not rent, trade, distribute or sell any Personal Information that you give us to any third party unless we receive your prior consent.
For users of the Site, please note that FANCY RINGS may deposit „cookies“ in your computer in order to identify you. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on the computer‘s hard drive and are used by web-sites to simulate a continuous connection to the site. Security measures have been employed to prevent unauthorized access to visitor data. However, visitors acknowledge that FANCY RINGS does not control the transfer of data over telecommunication facilities including the Internet. Therefore, FANCY RINGS will not be responsible for any breach of security or the unauthorized disclosure or use of any such data on the Internet. You may configure your browser to reject cookies. This may mean you may not be able to take full advantage of the services on the website.
10. Registration Information
Our Site contains areas where you can submit information to us (such as our registration service), and we also have features (such as cookies and performance tracking technology) that automatically collect information from the visitors to our Site. During the registration process, you must provide us with a password, your name, address and a valid email address. It is your responsibility to keep your password strictly confidential.
11. Access and amendment to the information we have about you
If any time you wish to change Personal Information that is inaccurate or out of date, or you want to know exactly what Personal Information we hold about you, please contact us using the contact details in section 14 below. If you wish to have your Personal Information deleted, please let us know in the same manner as referred to above and we will take reasonable steps to delete it unless we need to keep it for legal reasons.
12. Employee Information
14. Problems, queries or complaints